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Privacy Policy

By accessing this website, you agree to be bound by the privacy policy herein regarding the collection, usage, disclosure and protection of personal information and data provided by Visitors in compliance with the applicable laws and regulations of Saudi Arabia "Laws & Regulations". If you do not agree with the terms and provisions of the privacy policy, please refrain from using the Website. At OSSIA ARABIA, we understand the importance of protecting all personal information and data provided by the visitors of OSSIA ARABIA's websites "Visitors". Accordingly, we, at OSSIA ARABIA, are committed to manage and protect such information and data from unauthorized use, disclosure or destruction.

Logging Practices
When entering any of OSSIA ARABIA's websites (the "Websites", and each, the "Website"), OSSIA ARABIA's web servers "Web Server" automatically collect and record Visitors' Internet Protocol (IP) addresses. The IP address is a unique number assigned to every computer on the Internet and generally changes each time the user connects to the Internet, rendering Visitors unidentifiable, as it is a dynamic address. However, it may be the case that Visitors' IP addresses collected by the Web Servers may contain information that could be deemed identifiable, due to factors including the potential use of broadband connections by Visitors who may be assigned a static IP address which does not change, and as a result, could be associated with an identifiable personal computer. In addition to collecting and recording IP addresses, OSSIA ARABIA’s Web Server also collects and records other types of log data "Log Data", including, but not limited to, the following information:

 
Visitors’ browser version Operating system used Website pages visited Time and date of the visit Time spent on each page Websites visited immediately prior to the Website Volume of data transferred Access status (file transferred, file not found. etc.) Search terms used to find the Website Other relevant statistics
 
No personal references can be identified from the above listed data, and as such is not rendered personal data. Log Data is used to generate statistics that help to further adapt OSSIA ARABIA’s Websites to meet Visitors' individual needs, including, but not limited to, improving the Website and Visitors' experience by identifying pages which Visitors find most useful.
 
Cookies
Cookies are electronic placeholders that are placed on users' computers by websites and are commonly used as anonymous unique user identifiers to track the individual activity on their website over time. Cookies used by OSSIA ARABIA are session-based and therefore last only for the duration of the Visitor's session, and are used on the Website to keep track of Visitor sessions to balance between the Web Servers during usage of this Website. Cookies do not contain information or data that may identify a Visitor, as no Personally Identifiable Information (PII) about any user generally, and any Visitor specifically, is stored by them. Occasionally, OSSIA ARABIA will make use of persistent cookies. A persistent cookie provides information about an ongoing session a Visitor is engaged in and is temporarily stored on such Visitor's hard drive until the following visit. This provides OSSIA ARABIA with useful information including Visitor’s behaviour, enabling it to recognize frequent Visitors and to facilitate Visitors' access to and use of the Website, allowing OSSIA ARABIA to make content improvements. Such cookies are used for this purpose only, and are not used to identify Visitors or to track their usage of other websites. Visitors may opt-out of accepting cookies, and may disable cookies altogether by modifying their individual preferences on their web browser. By disabling cookies on their web browsers, Visitors may have some aspects of the Website made unavailable to them. Visitors may also choose to accept cookies, but wish to be informed of their presence, and may do so by enabling a warning prompt by modifying the relevant cookie preferences on their web browser.
 
External Links Disclaimer
Some of OSSIA ARABIA's Websites direct Visitors to other websites created and maintained by other public-sector and/or private-sector organizations, solely for Visitor's information and convenience. When Visitors are directed to another website, they are leaving the Website, and thus the Websites' Privacy Policy no longer applies. For added security, OSSIA ARABIA encourages Visitors to read the privacy policy or statement of each and every website that they visit before providing any PII.
 
Security
OSSIA ARABIA has taken reasonable steps to protect provided information and data from loss, misuse, and unauthorized access, disclosure, alteration and destruction, including appointing a working group who are responsible for securing this information and data, and applying the appropriate processes and procedures to protect such information and data. OSSIA ARABIA, however, cannot guarantee the security of information or data on or transmitted via the Internet or storage of the same. When Visitors provide sensitive information on OSSIA ARABIA's Websites (such as passwords), such information is encrypted using Secure Sockets Layer (SSL) technology. In addition, security monitoring solutions are also utilized to enhance security, using methods including analysing account behaviour for fraudulent or otherwise anomalous behaviour. In response to possible signs of abuse, available Website features may be limited. In addition, inappropriate content or links to illegal content may also be removed, and accounts found to be in violation of our terms and conditions may be suspended or disabled.
 
How we Use Visitors’ Information
OSSIA ARABIA uses the information and data collected from the Website to provide a safe, efficient and better user experience. Below are details of how the information and data are used:

 
Managing Website Services: information and data collected are to measure and improve those services and features, and to provide Visitors with the necessary customer support.Countering Illegal Activities: information and data collected is used to prevent potentially illegal activities and to enforce the terms and conditions herein. A variety of technological systems are also utilized to detect and address anomalous activities and screen content to prevent abuse, such as spam. These efforts may, on occasion, result in temporary or permanent suspension or termination of some aspects of the relevant Website for some Visitors. Contacting Visitors: information and data collected may be used to contact Visitors with service-related announcements from time to time. Visitors may, however, opt out of all communications except for essential updates.
 
How we Share Visitors’ Information
For the purpose of the provision of Website services, OSSIA ARABIA may share Visitors' PII with its affiliates for OSSIA ARABIA "Affiliates", as necessary, for the provision of required services, or as otherwise permitted or required by applicable Laws and Regulations. These Affiliates are restricted from using this data in any way other than to provide services for OSSIA ARABIA, or for the collaboration in which they and OSSIA ARABIA are engaged. For the purpose of responding to legal requests and prevention of harm, OSSIA ARABIA reserves the right to share Visitors' information to respond to duly authorized information requests from governmental authorities or where required by law. In exceptionally rare circumstances where national or company security is at risk (such as in case of a terrorist attack – God forbid), OSSIA ARABIA reserves the right to share the entire database of Visitors and customers with the relevant governmental authorities.
 
Release of Liability
OSSIA ARABIA, its affiliates and related entities take no responsibility for using the Website, including without limitation, in relation to accuracy or validity of any claims or statements contained in the information, or related graphics of the Website, or the collection, recording or transmission of data. Further, the Visitor and/or user releases and discharges OSSIA ARABIA, its Affiliates and related entities from and against any and all claims, demands, complaints, liabilities, losses, damages, costs and expenses, whether directly or indirectly arising from or relating to using the Website or the collection, recording or transmission of data therein. And in any case, OSSIA ARABIA shall not be liable or responsible in whole or part, to any Visitors or third parties in relation to the use of the Websites or the collection, recording or transmission of data.

Contact Us
If you have any questions or suggestions about our privacy policy, please do not hesitate to contact us here or email hello@ossia.sa.
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